Information Technology Specialist

• Manage and support education productivity platforms including G Suite for Education, Office 365, and other tools.
• Configure, deploy, manage, and troubleshoot Mac and iOS devices for students, faculty, and staff.
• Manage and support a multi-campus network.
• Configure and manage student devices using MDM.
• Manage a multi-campus VoIP-based phone network.
• Manage a multi-campus access control security system.
• Create technical training documentation and media for educational and productivity platforms.
• Coordinate with the Director of Technology on annual technology procurement and device refreshment cycles.
• Collaborate with the Director of Technology on sharing educational and productivity practices with school stakeholders.
• Conduct faculty professional development and proactively research new training opportunities.
• Keep informed of the latest technology as it relates to the school and its mission.

Qualifications:

• Bachelor’s degree; majors in Computer Science, Computer Information Technology or related field a plus.
• 1+ year(s) of managing a wireless network and supporting mobile devices experience.
• 1+ year(s) of supporting audio/visual equipment experience.
• Basic IT certifications a plus: CompTIA A+, Google, Microsoft, Apple, etc.

Characteristics:

• Highly organized and able to effectively communicate expectations across multiple projects.
• Natural aptitude for learning new technologies and becoming the product expert.
• Flexible in dealing with a variety of situations and having a sense of urgency as needed.
• Works as a team player and collaborates in a professional manner with peers.
• Seeks and incorporates feedback to continually improve practices.

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